11/27/2022 10:56:46 AMFri, 25 Nov 2022 18:00:00 GMTWho Comes First, the Customer or the Employee?
Did the chicken or the egg come first? It is an age-old debate. But as an entrepreneur, should you value your employees or customers first? Fri, 25 Nov 2022 17:30:00 GMTHow to Create a Connected Workforce Through Quality Core Values
It might seem as if having a transparent system of core values is only crucial in "big business," but that is not the case. The development of any company highly depends on how correctly these values are set and whether the team's actions follow them.Fri, 25 Nov 2022 16:30:00 GMTHow to Produce Stellar Competitive Intelligence and Edge Your Competition
Competitive intelligence is about understanding your client or competitor's needs and desires while identifying opportunities and threats. It's about knowing what will make your business successful in the long run.Fri, 25 Nov 2022 16:00:00 GMT5 Team Management Secrets From a Serial Entrepreneur
Effective team management is the secret to scaling your business.Fri, 25 Nov 2022 14:00:00 GMTEmpathy Is the Key to Improving Customer Experience — and Closing More Sales
Understanding the feelings, thoughts and experiences of another person is what empathy is all about — and the best CX programs use empathy to build better experiences for their customers. Here are three tips to get you started.Fri, 25 Nov 2022 06:40:00 GMTChanging Market Dynamics
Nissan Joseph, CEO, Metro Brands Thu, 24 Nov 2022 20:00:00 GMTWant to Create a Culture of Innovation? Ask These 3 Essential Questions.
Innovation comes from experimentation. Experimentation leads to failure. Embracing failure is the path to building great products and enterprise value.Thu, 24 Nov 2022 15:00:00 GMTBeing Confident Should Be a Leader's Top Priority. Here Are 4 Ways to Build Your Confidence Levels.
Nowadays, confidence is a hot topic — and it has every reason to be. Here's why it's an essential trait for leaders to consistently nurture.